How long will it take for my order to be made?
Our standard production time is 5-10 business days, but we ship most orders within 5-7 business days. We know that many of our products are purchased as gifts for time-sensitive occasions, so it's our mission to ship your order as quickly as we can!
What shipping methods are offered?
We ship all orders via USPS. USPS Ground Advantage is free for domestic orders of $100+ and Priority and Express shipping upgrades are available at check out. We currently ship to the United States and Canada only.
Due to the nature of our jewelry, all sales are final, but if you're unhappy with your purchase for any reason or if your jewelry arrives damaged or was made incorrectly by us, please contact us within 3 days of delivery so we can quickly assist you.
Exchanges may be made on a case by case basis only, and only if the item(s) have not been worn and are in new, perfect condition. Any item being exchanged must be sent back in original packaging and the customer is responsible for all shipping charges related to the exchange. Customized items are not eligible for return or exchange. Please contact us at firstname.lastname@example.org for more details.
I live in Longview/East Texas. Can I pick up my order?
Orders placed via our website are shipped directly to the shipping address left when ordering. We do not offer local pick up at this time.